In our customers' own words
Every review here is from a real Backwoods customer, left exactly as they wrote it.
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From start to finish, they were polite and helpful. I thought I needed one thing, but they showed me alternatives that were more cost effective and suited my home much better than I expected. They came in and did a beautiful job!!! No mess, no fuss, no bother. The installers were prompt and kind and considerate the entire time, and chatted and got the job done beautifully!! The entire crew, above and beyond expectation. I can't recommend them highly enough. So glad I chose this company over 2 other companies I had dealt with while shopping for my wood stove. BRAVO!!!
Annette C.
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Absolutely satisfied with the customer care and support from the very first contact. I had contacted 2 other businesses for the same reason and both didn't have a helpful attitude. As for you (Brian) from the very beginning you were willing and patient to help me and explain the the things I didn't understand. Thank you to all the staff that I had contact with. Rare and truly customer oriented.
Jake B.
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Everyone was Very friendly! when we ran into a few problems they did a great job figuring out possible solutions, and then fitting everything into their schedule so the project didn’t drag out for weeks. They took care of everything and made the project really easy from my end. Thank you guys so much!!!
Carmen & Jacy F.
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You guys all seemed fairly knowledgeable about the wood heating industry and were able to answer the questions I had. The installers were great, a pleasure to have in the house, seemed conscientious about having the finished product looking its best. Thx again
Terrence B.
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All employees treated well and explained all that we needed to know. The installers did the same and were very patient with us. Service was rendered quickly and efficiently. Everything was perfect. Can't wait to receive our inspection paperwork so we can add it to our insurance it and we can start our fire...thanks!!
Luc G.
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We were very pleased with service, information, efficiency of the team and their careful attention to every detail. They were so gentle with all parts of the stove and chimney.
Denise W.
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The installers were polite and courteous quick service and clean up after the job was done. The estimator was also knowledgeable and gave professional advise
Gerry & Elsa V.
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The guys doing the install of the stove showed up when they said they would. Work was done very well and both workers were very pleasant to deal with. I am very satisfied with the work that was done
Lindsey & Elizabeth W.
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The guys were friendly and answered all my questions. They were on time. They made minimal mess that was well contained. The fireplace is beautiful.
Marilyn Tanner-S.
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Did everything you said you would. Was courteous, and kept us informed on when you would be out to do the installation and quote
Kim W.
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Great work. Installation didn’t take long at all. Everyone is knowledgeable and willing to answer questions
Monique J.
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Corny and Ben were fantastic guys to work with, would highly recommend to anyone!
Harrison & Kristin L.
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They were very informative, did a great job, were very careful and neat. Friendly service. Answered all my questions. I would recommend them to all
Ralph N.
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Very professional and experts in their field. High quality workmanship.
Total Mechanical
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Helpful; work done on time; quality work and communication...
Scott & Mary-Ann P.
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The guys did a great job and everyone I dealt with was professional and curious
Ryan N.
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Great service, super friendly, quick response
Alena K.
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Friendly professional service
Ken P.
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